Opening a Call

Before doing anything else “think”, why you are calling this person and what you wish to get out of the call.
Then be polite, precise and informative.

Example;
“Good morning/afternoon is that John Smith, I’m ....., from XX and I’m calling about....”.
If it helps, write down the points you wish to cover and tick them off as you go.
Do not try to bridge into people’s personal life if you don’t know them.
Business relationships take time to build up, don’t try to do everything in one call.
On a first call, simply introducing yourself and getting a reason to call back, is a good call.